SabreMOSAIC™ PSS SYNC
Seamless interoperability with SabreMosaic PSS Sync
Transition to offer-and-order retailing without disruption and maximize the benefits of next-gen retailing
CHALLENGES
A phased transition to offers and orders needs a hybrid approach
Not all airlines will transition at the same pace. A hybrid approach, where PNRs and orders co-exist, is required to ensure business continuity.
PNR fragmentation
PNRs rely on disconnected records that become complex during modifications and servicing.
Limited flexibility
Airlines must reconcile data across systems leading to inefficiencies and error.
Adaptive technology
Transition pace will vary by partner, requiring technology that supports traditional and modern processes.
How SabreMosaic PSS Sync works
Order-first design
Every booking starts as a native order, with a Reference PNR for traditional partners and processes.
Seamless interoperability
Ensures your Order Management system stays aligned with legacy systems, channels, and partners.
Business continuity
A our hybrid approach enables a smooth, low-risk transition without disruption.

HYBRID FLEXIBILITY
Modernize with confidence
Supporting an order-first approach, SabreMosaic PSS Sync provides a clear path to offers-and-orders, while supporting a hybrid state for partners and processes on the Passenger Services System (PSS).
Bi-directional sync
Support order-to-PNR and PNR-to-order changes ensuring accurate details across all touchpoints throughout the entire journey.
Order change notifications
Ensure proactive communications with partners and travelers for enhanced servicing experiences via IATA standard messages.
Booking modifications
Add or remove traveler data from an order and sync with the Reference PNR.
related products
Experience seamless offer-and-order retailing with SabreMosaic Order Management
Customer Management
Maintain a 360-degree customer view to create compelling offers.
Customer Touchpoints
Communicate with travelers through
every channel.
Distribution & Partnerships
Easily manage distribution channels and partnerships.
OFFER
Offer
Management
ORDER
Order Management
SETTLE
Financial
Management
DELIVER
Delivery &
Disruption
Management
Data Intelligence
Get an integrated view of the entire enterprise.
Power your transition to offers-and-orders
SabreMosaic PSS Sync, part of our Order Management suite, seamlessly bridges the gap between orders and PNRs.
Proactive communication
Enhance travel experiences with proactive updates for travelers and partners.
Clear transition path
An order-first approach paves a seamless path to the future of offers-and-orders, without disrupting today’s operations.




